1、求外贸业务员跟客户谈生意对话,急求,求有经验人士给点提示吧,非常感谢
中英文商务谈判对话:
B:我们学校对你们的产品很感兴趣。这次想购买电脑和电视,请报CIF沈阳到岸价
b: I’m interested in all kinds of your procts, but this time I would like to order some computers and TV sets. Please quote us C.I.F. Shenyang.
A:Please let us know the quantity required so that we can work out the premium and freight charges.
a:请你说明需求数量,以便我们计算出保险费和运费。
B:我们打算试订800台电脑,500台电视。
b:I’m going to place a trial order for 800 computers and 500 TV sets.
A:All right. Here are our F.O.B. price lists. All the prices are subject to our final confirmation.
a: 好吧!这是我们的FOB价目表。所有的价格都以我方最后确认为准。
B: 大量购买,你们提供折扣吗?
b: Do you offer discounts for plentiful purchases?
A: Yes, we do indeed. Our ususal figure is around 5%, but that depends on the size of the order.
a: 是的,我们确实这样做。通常的数目是5%左右,但那还要根据订货的多少来定。
B:我认为你的价格太高,我们不能接受。你们可以降低价格吗?
b: Oh,I think Your prices are much too high for us to accept. Can you cut down the price for me?
A:Sorry, It would be very difficult to come down with the price. I can assure you our price is very favourable.
a: 对不起,我们很难再降价了。.我可以保证我们的价格是优惠的。
B:像这样的商品,我们通常从欧洲供货商那里得到百分之二到百分之三的折扣。
b: You know for the procts like yours we usually get 2% or 3% discount from European suppliers.
A:The quantity you ordered is much smaller than those of others. If you can manage to boost it a bit, we’ll consider giving you a better discount.
a: 你们订的数量比其他客户少很多。如果你们能试着增加一点数量, 我们会考虑给予适当折扣。
B: 做为试购,这个数量绝不算少了。一般来说,试购总应得到些利润,希望你方能满足我们的要求。
b:As far as a trial order is concerned, the quantity is by no means small. And generally speaking, we like to profit from a trial order. I hope you’ll be able to meet our requirements.
A:Well, as this is the first deal between us, we agree to give you an one-percent discount as a special encouragement.
a: 由于这是我们的第一次交易,我们同意作为特殊照顾给予你们百分之一的折扣。
B: 百分之一?那太少了。能不能想办法增加到百分之二?
b: 1%? That’s too low a rate. Could you see your way to increase it to 2%?
A:I’m afraid we have really made a great concession, and could not go any further.
a:恐怕不行了,我们确实已做出了很大让步,无法再增加了。
B: 看来,这是我唯一能接受的条件了。
b: It seems this is the only proposal for me to accept.
A: I wish I could cut my price, even as a personal favor for you, but my hands are tied. My money people tell me this is our bottom line.
a:就算帮你个忙,我也希望能够降价,但我无能为力。财务人员告诉我这是底价。
A: It's only because you're such a good customer that I'm willing to offer you this price.
a: 因为你是这么好的客户,我才愿意提供你这个价格。
B:谢谢你,我真的很感谢,不过这个价格超过了我的权限。
b:Thank you. I really appreciate that. It's just more than I'm authorized to pay.
B:我想现在惟一能做的就是停止谈判,然后分道扬镳吧。
b: I guess the only thing to do now is call a halt to this negotiation and part, friend.
A:What do you mean?
a: 此话曾经?
B:没错,每一家厂商都提高了价格,但你们似乎是最贵的。
b: True, everyone raised his/her prices but you seem to be at the high end of the scale.
B: 我们有一定的预算限制,所以我只好去别家问问看。
b:But, we have a budget we have to stay under, so we'll have to shop around some more.
A:I sure hate to see you go across the street. We've had a good friend relationship for MANY years.
a: 我很不希望看你找别家,我们的朋友关系已经维持多年了。
B:这种事是难免的。
b: These things happen.
B:我这次来,也可以顺路去拜访其他厂商,所以我告辞了。
b:We have some other suppliers I can visit on this trip, so I have to get moving.
A: wait,wait,don’t be so hurry ,ok.(pause)
Sure. I don‘t think I can change it right now. I must talk to my office anyway.
a:等一下,等一下,别着急嘛。我不能立刻更改价格,我得先请示一下我的领导。
B:好的,我希望我们有共同的目标信念。
b: ok! I hope we can find some common ground on this.
A:Well, to get the business done, we can consider making some concessions in our price. But first, you’ll have to give me an idea of the quantity you wish to order from us, so that we may adjust our prices accordingly.
a: 好吧,为了成交,我们可以考虑作些让步,不过要请你先说明大概要订购多少,以便我们对价格作相应的调整。
B:我不知道怎样才能把这生意做成。我们各让一半吧。稍后我秘书会把订单数量报给你。
b:I don’t see how I can pull this business through, Mrs. Wang. Let’s meet each other half way. Mutual efforts will carry us a step forward. My secretary will send you the order quantity.
A: OK, no problem.
a: 好的,没问题。
B:可以考虑,您可以接受付款交单或承兑交单吗?
b: It can be considered. Now what about the payment? Could you accept D/P or D/A?
A: I'm afraid not,usually we only accept payment by irrevocable letter of credit payable against shipping documents.
a: 恐怕不行,通常我们只接受不可撤销的信用证,凭装运单据付款。
B: 您知道这么大的金额的信用证,费用很大,同时积压我们的资金。如果您能接受付款交单或承兑交单的话,我们会很感激的。
b: You know for this a large amount,an L/C is cost lost also ties up our money.If you accept D/P or D/A,I would really appreciate it.
A:I am very sorry,but we require L/C for all of our clients.
a:对此我非常抱歉,我们对所有客户都是用信用证来付款。
B: 噢,开信用证对您来说没有影响,但对我们影响很大。
b: Well, opening an L/C doesn’t make any difference to you,but makes much to us.
A:Actually it does,it gives us the protection of the bank.
a:事实上对我们也有影响的,它能给我们银行的保护。
B: 如果您在这个月前发货的话,我将同意开立信用证。
b: If you can send goods in this month,I'll agree to payment by L/C.
A: All right
a: 好吧。
B:我想了解一下你们的常规包装方法。
b:And,I'd like to know your usual way of packing
A:Of course we use canons. we also usually use nylon straps to reinforce them.
a: 当然是纸箱了。我们通常还用尼龙带加固。
B: 我同意,包装必须十分坚固,以承受粗鲁的搬运。
b: The packing must be strong enough to withstand rough handling.
A: Breakage never happened to our deliveries. If broken,we'll pay the cost.
a: 我们的货物从未发生过破损现象.假如破损我们赔偿。
B:你们习惯使用哪种方式运输?
b:How do you usually move your goods?
A :we use ship, and if use ship ,we can assume transportation cost.We have covered insurance on the 800 computers and 500 TV sets for 100% of the invoice value against all risks
a:轮船,并且用轮船,我们承担运费。并且,我们我们已经将800台电脑和500台电视机按发票金额的100% 投保一切险。
B:太好了
b:That is great.
B:好的,我们订800台电脑,500台电视。 让我们来签合同吧, 质量必须与样品一样。合同一旦签署即具有法律效力。
b:Ok.We are pleased to place an order for 800 computers and 500 TV sets. Let’s sign the contract! The quality must be instrict conformity with that of sample. Once a contract is signed,it has legal effect.
A: of couse.It's our principle in business to honor the contract and keep our promise.I'm glad that our negotiation has come to a successful conclusion.
a: 重合同,守信用"是我们经营的原则。我很兴奋我们的谈判获得圆满成功。
全英商业谈判:
D: I'd like to get the ball rolling(开始)by talking about prices.
R: Shoot.(洗耳恭听)I'd be happy to answer any questions you may have.
D: Your procts are very good. But I'm a little worried about the prices
you're asking.
R: You think we about be asking for more?(laughs)
D: (chuckles莞尔) That's not exactly what I had in mind. I know your research
costs are high, but what I'd like is a 25% discount.
R: That seems to be a little high, Mr. Smith. I don't know how we can make a
profit with those numbers.
D: Please, Robert, call me Dan. (pause) Well, if we promise future
business――volume sales(大笔交易)――that will slash your costs(大量减低成本)for making the
Exec-U-ciser, right?
R: Yes, but it's hard to see how you can place such large orders. How could
you turn over(销磬)so many? (pause) We'd need a guarantee of future business, not
just a promise.
D: We said we wanted 1000 pieces over a six-month period. What if we place
orders for twelve months, with a guarantee?
R: If you can guarantee that on paper, I think we can discuss this
further.
2、我是个外贸业务员,但我的口语不好,怎样能更好的和老外沟通?
找一家好的来英语口语培训源学校,坚持学下去。一般培训学校都会定期有外教课,但是外教一般对外贸知识一窍不通,只能和你聊些日常生活,人文景观之类的。但可以经常感受老外的语言,搞清他和我们中国人思维上的不同,慢慢的就能领悟他们的语言习惯了。
至于外贸上的专业术语,毕竟所用的都是一些固定的东西,学好基本口语后再把经常需要使用的术语搞懂就好了。案例就是,每个人刚学会说话时也都不懂什么外贸,还不都是后天多看、多学、多练学会的。
酒吧我不去,总觉得人太杂了,英语角倒是个好地方。但注意多和老外聊,我发现我和英语角的中国人聊得再怎么熟练也不行,因为思维的差异造成了语言组织的顺序不同,也就是我们所谓的Chinglish,和老外说话照例不行。
3、国外客户要看长,外贸公司如何应对??
一般来说,除非你的这个客户特别大或者工厂跟你们合作不下去了或者工厂的业务专员是白痴才会想属要抢贸易公司的客户,工厂如果能够跟贸易公司合作下去的话订单是源源不断的,直接跟终端客户合作就有可能青黄不接了.而且一般特别有名的客户付款方式都是T/T 60DAYS 或者30DYS,相信没有几个工厂愿意自己压资金的.有些客户是比较喜欢跟贸易公司合作的,因为贸易公司的效率高,省心,比较大的贸易公司可以很好的控制价格
4、外商要来拜访,我该怎么办?(我是外贸SOHO)
推荐一下soho-中国外贸论坛。你一定能够找到跟你差不多的问题和答案。
因为你没有把你的情况描述清楚,所以也不知道你和你的供应商的合作是如何的。所以,最简单最基本的做法就是如ankpower所说。你现在去跟供应商谈谈也行。请他们吃吃饭,然后讲好你们的合作,比如他们不能直接和客人联系,所以不能给名片,不能直接报价。当然,洞唤如果你有信心,那么你也可以和工厂谈,产品和报价工厂负责,你只负责联系,最后轮锋你拿佣金。
若工厂愿意帮忙更好,如果不愿意,只要有利益,那你仍然有纳桐凯希望可以谈条件,只是你需要给他们更多的让利。当然,如果你有挂靠的公司,有办公室,也许并不一定要去工厂。
你的问题是所有soho的软肋,没办法。客户说过来拜访,而且明确要看工厂的话,是没有办法拒绝的。只是,一开始你可能把自己吹得太过了,现在有些心虚而已。这也是经验吧,对于以后的客人,可能就会对自我介绍谨慎和保守一些,会有更多的考虑。
祝你一切顺利。
5、我在一外贸公司做业务员,有个客户说要看工厂,但是我又怕是给工厂介绍客户了怎么办啊?
你与工厂约法三章,不允许工厂递名片给外商,如果老板不懂外语的前提下,只允话老板一个人陪同,最好不要工厂的外贸跟着, 提醒工厂如果发现他们主动与老外接触,不会下单给他们.
6、外贸业务员如何和国外客户沟通?希望有经验的外贸高手指点
首先看你做的是什么市场、什么产品、客户是否靠谱,比如印巴等等这之类的市场,百分之90的报价都是没有后续的,所以不必太在意,老板问了就说已经催了俩次,客户那边还在考虑。找产品一定要分轻重缓急,这就要基于你对产品和市场的把控能力了,这个是急不来的。
你要跟老板去解释,你报价只是报给了中间商,即使这个产品只有你一家有,中间商也是需要和终端进项沟通的,其实大都是一个产品大家都在竞价,最好收到邮件后你先问问客户的目标价格,再给他找产品,不论你们是生产企业还是贸易型企业,目标市场价格你都得了解到,生产型企业报价不成功,问下客户目标价,如果做不下来就跟老板说价格高,这样就不用为单子拿不下来负责任,再让老板决定是否调价,贸易型就得自己找原因,大都是自己产品没找到位。
那是因为别人的客户大都做的稳健了,你刚进这个行业,多问多学是好的,但是同事们也都有自己的事情要解决,所以最好还是自己慢慢积累经验,每个客户都不一样,所以要注意工作灵活。
纯手打,求采纳,有问题再找我。