1、以世格国际贸易公司业务员Minghua Zhao的名义，给加拿大NEO公司写一封与他们建立业务关系的信函，
Dear Mr. Andy Burns,
From the Internet we have learned that you are in the market for chinaware, which just falls within our business scope. We are now writing you in the hope of entering into business relations with you.
As a leading trading company in Shanghai and backed by nearly 20 years of export experience, we have good connections with some reputable ceramics factories and sufficient supplies and on-time delivery are guaranteed.
To give you a general idea of our procts, we enclose a complete set of leaflets showing various procts being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.
In particular, we could like to inform you that we have a new line that may be most suitable for your requirements--DR series. They are all made of first-class porcelain, decorated with hand-painted patterns, and packed in eye-catching gift cases. Most of articles are available from stock.
We are sure you will find a ready sale for our procts in Canada as have other retailers throughout Europe and USA.
Please let us know if we may be of further assistance, and we are looking forward to your specific inquiry.
Yours faithfully,
Desun Trading Co., Ltd.
Minghua Zhao
2、怎么写国际贸易信函?
怎么写国际贸易信函? 本文来源于《阿里巴巴出口频道》 2010 年07 月29 日 推荐给朋友 字号: 默认 大号 写商务信函的原则（Writing Principles）已从原来的3个"C"（Conciseness, Clearness, Courtesy）发展到目前的7 个"C"：Completeness(完整）, Clearness(清晰), Concreteness(具体), Conciseness(简明), Correctness(正确), Courtesy(礼貌), Consideration(体谅) 实例 Dear Sirs, With reference to your letter of April 9, we are pleased to accept your offer of 100 tons of Copper Wire as per your Offer Sheet No.8/070/02B. Please go ahead and apply for your Export Licence. As soon as we are informed of the number of the Export Licence we will open the L/C by cable. 信的本文汉译 关于你们四月九日涵，我们高兴地接受你们第8／070／02B 号报盘单所报100 吨紫色铜丝。请着手办理申请出口许可证。一经接到出口许可证号码的通知，当即电开信用证。 对商业信函的"完整"要求 要求书信的"完整"， 理由有三： 1．一封完整的书信比一封不完整的书信，有更大的可能性带来预期的效果； 2．一封完整的书信，有助于建立和表达友善关系； 3．一封完整的书信，可以避免由于遗漏重要情况（情报）所导致的诉讼（Lawsuit）； 4．有时，某些不显眼的书信或文件，由于所提供的情况完整而又生动有力（Complete and Effective）而成为极为重要的文件。 一封信写得是否完整，建议用五个"W"来检验，既： "Who, What, Where, When 及Why(包括How)" 例如在定货的信中，必须明确说明 "需要什么商品"(What you want) "何时需要" (When you need the goods) "货物发到何地何人收"(to Whom and Where the goods to be sent) "如何付款"(How payment will be mande) 如对对方的要求作出否定的答复时（如不能报盘，不能理赔等）应说明理由"为什么 "(Why) 再给你些实例： 寻求建立商贸关系信函 Dear Sirs， A few days ago we had the opportunity to see a display If your procts at the Cheng International Trade Centre，and we were most impressed with their quality and low prices． We should like to offer you our services as a trading firm，and would mention that we have excellent connections in the trade and are fully experienced with the import business for this type of proct． In addition，we operate our own advertising agency，and we can use the latest marketing proceres quite efficently．You can be sure of increasing your turnover consid-erably if you would allow us to promote sales of your procts throughout China． We look forward to hearing from you． Yours sincerely， 中文对照 敬启者： 日前参观贵公司在成都国际展览中心展出的产品时，由于贵公司产品价廉物美，给我留下了深刻的印象。 作为贸易公司，我方非常愿意为贵公司提供服务。在贸易方面，我们有良好的关系，对此类产品进口业务更具有丰富的经验。 另外，我公司拥有自己的广告公司，善于运用最新的营销手段促销。如果愿给予我方贵公司产品在中国大陆的销售权，我方可以保证，贵公司的营业额可大量增加。 盼复。 ×××敬上 寻求代理商信函 Dear Sirs， We wish to sell our automatic ing machines in your country，and should like to be put in touch with a company or indivial who would be willing to represent us． The representative we are looking for will be experienced in this field，and should already be doing business with buyers of office equipment，having contacts with suitable outlets．On our part we can offer up to Bright machines with an international reputation，which are already being sold in many countries in North America． We look forward to hearing from you． yours faithfully， 中文对照 敬启者： 我公司愿意在贵国销售全自动影印机，想与有意代理我公司产品的公司或个人联系。 我公司要联系的代理商，必须在这方面有经验，目前正从事办公用品贸易且与市场有联系的代理商。就我们方面，可以提供目前正在北美各国畅销的国际驰名的布莱特机。 期待你的回音。 ×××敬上 接受代理商信函 Dear Sirs， We thank you for your letter of 26th May．We have read with interest the acount of your activities，and have decided to take up your references． We enclose the draft agreement stating the terms and conditions of the agency． We look forward to your acceptance of the above and to the eventual signing of the provisional agreement． Yours faithfully， 中文对照 敬启者： 感谢阁下5 月26 日来信。我们有兴趣地读了您们的活动简介，并决定接受您们的推荐信。 现附上说明代理机构条件的协议草案。 我们盼望您接受上述协议草案并最后签署临时协议。 ×××敬上 推销产品信函 Dear Sirs Our market survey informs that you are interested in the import of machinery．We shall be pleased to receive your enquiries for machinery made in Germany．Our Machinery Division mainly acts as an export agent on a commission basis．In order prepare quotations，however，we would need some additional information with respect to the questions which are on the attached sheet and more particularly the checded ones． We are looking forward to receiving your early reply，and assuring you that your requirements will have our very best and prompt attention Yours very truly， 中文对照 敬启者： 根据我司的市场调查得知，贵司对进口机器颇感兴趣，如本公司能获得贵司有关德国产机器的询价则不胜感谢。本公司机构处承担机构进口代理业务，以赚取佣金为主。为了便于向贵司报价，希望能获得更多情报，谨寄上答题一份。请按各项问题特别是注有标记的给以答复。 殷盼您早日回信。对贵司提出的要求，我司定当尽力服务。 ×××敬上 信用查询信函 Dear Sirs， We have received an important order from Messrs．Itoh ＆Co．，of Singapore， who have given us your name as reference．We shall esteem it a high favour if you kindly give us information respecting their commercial position，and the estimation in which they are held． It would give us a great pleasure to be able to render you a similar service， should an opportunity occur． Yours faithfully， 中文对照 敬启者： 我们从新加坡的伊藤公司获得一份重要订单，该公司通知我们，贵公司为该公司查询信用的地方。为此，请来函告诉我们该公司商业信誉与信用状况，本公司将至为感激。今后如有机会，本公司愿为贵公司提供同样的服务。 ×××敬上 寄送报价单信函 Gentlemen： Through the courtesy of the Chamber of Commerce ＆ Instry，HongKong，we have your name as a firm who is interested in doing business with us，in this market．We have been exporting and importing general merchandise of many years and can say that we have many satisfied customers and friends． We are enclosing herewith one of our price－lists for your examination．This is several weeks old and therefore the prices are not in line with today's market．However，we are sending this so that you may acquaint yourselves with some of the items we handle．Due to lack of time and space，we have not been able to include all the commodities we can offer and we therefore ask that you make your inquiries for any items that do not appear on the list．We would also appreciate receiving details regarding the commodities we can offer and we are therefore certain that business can be consummated between us． If you are not interested in taking advantage of the offerings on the list， please be good enough to forward it to some of your friends or a firm，who may be interested in these items．With kindest regards，we remain． Yours very truly， 中文对照 敬启者： 从香港工商会获悉贵司名称，知贵司拟在本市场与我进行交易。我司从事一般商品进出口业务已多年，在商界赢得众顾客和朋友们的赞誉。 现随函附寄我价格表一份，请参考。虽然此表已过时数周，其价格亦可能不适于当今市场，但我所以寄上此表是为了使贵司了解一下我司所经营的项目。由于时间和篇幅所限，我不能将所有可提供的商品全部列入表中，为此，贵司对表中未列项目感兴趣，请发来询函。如能收到贵方对我商品提出详细要求，将不胜感激，确信你我双方能圆满地达成交易。 若贵方对我表中所列报价无兴趣，亦请转告对此感兴趣的朋友或公司为盼。顺致最良好的祝愿。 ×××敬上 拒绝买方出价信函 Dear Sirs， Many thanks for your letter of October 6，We have given our careful consideration to your counter offer against our offer for woolen blanket．We are quite earnest， of course，to meet your wishes and to supply you with the goods which will enable you to compete in your market，but regret our inability to make any further discount at present． The quality is the best available at the price we offered to you，and far superior to those of foreign makers who are supplying to your market． We think it more advisable for you to handle our new proct，and we would like to discuss the prospect of sale with you． Yours faithfully， 中文对照 敬启者： 贵方10 月6 日来函收悉，谢谢。贵方就毛毯的报价提出相反意见，本公司已慎重考虑。当然，本公司很乐意向贵方提供具有市场竞争力的货物，以符合贵方愿望。但目前本公司尚无法给予太大折扣，深表遗憾。 本公司提供给贵方价格的货物质量极为可靠，较其他外国制造商的产品更具有优越性。 本公司认为贵方接受我方新产品更为合理，并盼与阁下讨论销售前途。 ×××敬上 请开信用证信函 Dear Sirs， We thank you very much for your order NO．DF-16 March 28 with which you have sent us your shipping instructions．The goods of your order are being manufactured for shipment． You informed us that you will arrange to open an irrevocable L／C in our favour， valid until May 30 and we ask you to send it promptly． Upon arrival of the L／C we will pack and ship the goods urgently as requested in accordance with your shipping instructions．We assure you that we will make complete shipment so that we can give you perfect satisfaction． Yours faithfully， 中文对照 敬启者： 贵方3 月28 日寄来的DF－16 号订单及其装船通知均已收到，至为感激。 贵方订购的产品正准备交运中。贵方通知我们将依我方意思开出一份5 月30 日前有效的不可撤销信用证，请贵方立即寄来。 信用证一到，本公司就依照贵方装船通知单上的要求立即包装启运。本公司向贵方保证，我们将作完整的装运，让贵方完全满意。 ×××敬上 要求对方付款信函 Dear Sirs， We have pleasure in advising you that your order of March 6 has been shipped today by M／Y ‘Applol' from Tokyo．Please find enclosed our invoice for ＠ 6182 and note that we have drawn on you for this amount at sight attaching the shipping documents to our draft． As arranged，we have instructed our bankers to send the documents against payment of our draft which we recommend to your protection。 Yours faithfully， 中文对照 敬启者： 阁下3 月6 日订货已交由阿波罗轮承运，今天已从东京港启航，特此奉告。 现随函附上美金6182 元汇票，开给贵方的汇票是见票即付期票，同时附上装船文件，敬请查收。 依照安排，现已指示我方银行发出我方汇票付款文件，对贵方是有利的。 ×××敬上 装船通知信函 Dear Sirs， We confirm dispatch of your order for Indian rugs，and give the below packing arrangements to facilitate discharge at your end． The letter A，B，and C represent sub marks on the ship's stowage plan． A．200 Sheets（red） B． 500 sheets （blue）C．300 sheets（yellow）． We trust the consignment arrives in good order and give you complete satisfaction． Yours faithfully， 中文对照 敬启者： 现去函确认贵方订购的印度小地毯已发运。为使贵方卸货方便，特作下列包装处理：船装载图案，字母A．B．C 代表下列标志。 A．200 块（红色） B．500 块（蓝色）C．300 块（黄色） 我们相信，该寄售产品会完整无缺运达，并令贵方完全满意。 ×××敬上 接到订单并通知装船信函 Dear Sirs， We are pleased to confirm receipt of your order for kitchen ware and would advise that dispatch will be by M／V ‘Evergreen'around April 15． This is well within the time you specified．Our bank has confirmed receipt of your draft．For future transaction we are pleased to grant you credit facilities， and shall submit a quaterly statement．Your credit maximum will be ＠ 10，000． Yours faithfully， 中文对照 敬启者： 贵方订购厨房用具一函已收悉，交由长绿轮承运，并于4 月15 日出发，特此函告。 我们已在贵方规定时限内完成，且我方银行已确认接到贵方支票。为便于今后联系起见，我们同意贵方按季提出结报书，但是贵方信用款额最多只能为美金10，000 元。 ×××敬上 英文EMAIL 高手之实战篇 本文来源于《阿里巴巴出口频道》 2010 年07 月29 日 推荐给朋友 字号: 默认 大号 1. 文体介绍 人员出访，常常需要事先与要见面的人或公司进行预约。这类预约e-mail 较易写，只要做到清楚、简洁、礼貌就行。它一般包括下列内容： （1）请求约会并说明原因。 （2）建议确切的约会时间和地点等。如果你的时间比较充裕，预约时可给出你可接受的时间由对方决定。 （3）请对方答复并进行确认。 回复这类电子邮件可分为接受和拒绝两种。接受的内容一般有：表明来信收悉；表示接受；重述具体时间、地点等；表达希望会晤或感谢的心情。拒绝的内容一般包括：表明来信收悉；说明拒绝的原因；致歉。 当要变更预约时，应说明变更的原因，同时致歉。 2。实用范例 （1) subject: Request for an Appointment Dear Mr. Smith I am scheled to visit the U.S. on business at the end of this month, and wish to call on you at your office on that occasion. I will be arriving in Washington on or around August 20 and staying there for about a week. It would be very much appreciated if you would kindly arrange to meet with me either on August 22 or 23, whichever is convenient for you. If neither is convenient, could you please suggest an alternative date by return E-mail. Thank you in advance for your kind cooperation. I am looking forward to meeting you in Washington soon! Sincerely yours, Li lei Guangzhou Trading Company 主题： 请求约见 亲爱的史密斯先生： 我预定这个月底出差赴美，希望届时能到贵公司访问你。 我预计在8 月20 日或其前后抵达华盛顿，大约停留1 周。 若方便的话，望你能挤出时间在8 月22 或23 日与我见面，我将十分感谢。假如这两天都不行，请以电子邮件回复并告知其他日期。 先在此谢谢你的大力协助，期待不久在华盛顿与你见面！ 你真诚的 李蕾 广州贸易公司 （2) Subject: URGENT-Need to Change Appointment Dear Mr. Zhang, With regard to our appointment to visit your China's factory on August 2, I regret that I must ask you to change the date to August 3 e to an unexpected matter that requires my personal attention. I'm awfully sorry for this last-minute request, but I hope you will be able to meet with me on August 3 at around 10:00 am. If you are not available, will you please let me know by E-mail asap? Hope this will not cause you too much inconvenience. Thank you. Best regards, James Black Director, Overseas Operations 主题：紧急-----请求变更约会 秦爱的张先生： 原定于8 月2 日访问贵公司中国工厂的行程，因有突发事件必须亲自处理，在此不得不恳请你将日期改至8 月3 日，实在抱歉。 在最后一刻才提出这个要求，实在非常抱歉，但我希望你能在8 月3 日10 点左右与我见面。 若有不便，请尽快以电子邮件告知。 希望这不会带给你太大麻烦，谢谢。 詹姆斯。布莱克 海外部经理 外销员外贸外语辅导：商务英语函电的20 个常用句型 本文来源于《阿里巴巴出口频道》 2010 年08 月04 日 推荐给朋友 字号: 默认 大号 1. Please accept our thanks for the trouble you have taken. 有劳贵方，不胜感激。 2. We are obliged to thank you for your kind attention in this matter. 不胜感激贵方对此事的关照。 3. We tender you our sincere thanks for your generous treatment of us in this affair. 对贵方在此事中的慷慨之举，深表感谢。 4. Allow us to thank you for the kindness extended to us. 对贵方之盛情，不胜感谢。 5. We thank you for the special care you have given to the matter. 贵方对此悉心关照，不胜感激。 6. We should be grateful for your trial order. 如承试订货，不胜感激。 7. We should be grateful for your furnishing us details of your requirements. 如承赐示具体要求，不胜感激。 8. It will be greatly appreciated if you will kindly send us your samples. 如承惠寄样品，则不胜感激。 9. We shall appreciate it very much if you will give our bid your favorable consideration. 如承优惠考虑报价，不胜感激。 10. We are greatly obliged for your bulk order just received. 收到贵方大宗订货，不胜感激。 11. We assure you of our best services at all times. 我方保证向贵方随时提供最佳服务。 12. If there is anything we can do to help you, we shall be more than pleased to do so. 贵公司若有所需求，我公司定尽力效劳。 13. It would give us a great pleasure to render you a similar service should an opportunity occur. 我方如有机会同样效劳贵方，将不胜欣慰。 14. We spare no efforts in endeavoring to be of service to you. 我方将不遗余力为贵方效劳。 15. We shall be very glad to handle for you at very low commission charges. 我方将很愉快与贵方合作，收费低廉。 16. We have always been able to supply these firms with their monthly requirements without interruption. 我方始终能供应这些公司每月所需的数量，从无间断。 17. We take this opportunity to reemphasize that we shall, at all times, do everything possible to give you whatever information you desire. 我们借此机会再此强调，定会尽力随时提供贵方所需的信息。 18. We are always in a position to quote you the most advantageous prices for higher quality merchandise. 我们始终能向贵方提供品质最佳的产品，报价最为优惠。 19. This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit. 这样可以使我方经营者具有很强的竞争力，还可获得最大的利润。 20. We solicit a continuance of your confidence and support. 恳请贵方继续给予信任，大力支持。 建立贸易关系必备英语 本文来源于《阿里巴巴出口频道》 2010 年05 月26 日 推荐给朋友 字号: 默认 大号 they mainly trade with Japanese firms. 他们主要和日本商行进行贸易。 For the past five years, we have done a lot of trade with your company. 在过去的五年中，我们与贵国进行了大量的贸易。 Our trade is concted on the basis of equality. 我们是在平等的基础上进行贸易。 there has been a slowdown in the wool trade with you. 和你们的羊毛贸易已有所减少。 Our foreign trade is continuously expanding. 我们的对外贸易不断发展。 Trade in leather has gone up (down) 3%. 皮革贸易上升(下降)了百分之三。 Trade in general is improving. 贸易情况正在好转。 Our company mainly trades in arts and crafts. 我们公司主要经营手工艺品。 they are well-known in trade circles. 他们在贸易界很有名望。 We trade with people in all countries on the basis of equality and mutual benefit. 我们在平等互利的基础上和各国人民进行贸易。 To respect the local custom of the buying country is one important aspect of China's foreign policy. 尊重买方国家的风俗习惯是我国贸易政策的一个重要方面。 Our purpose is to explore the possibilities of developing trade with you. 我们的目的是和你们探讨一下发展贸易的可能性。 Words and Phrases foreign trade 对外贸易 overseas trade 海外贸易 international trade 国际贸易 to trade with 和...进行贸易 to do business in a moderate way 做生意稳重 to do business in a sincere way 做生意诚恳 to make a deal 做一笔交易 deal 交易，经营，处理，与...交往 to deal in 经营，做生意 to explore the possibilities of 探讨...的可能性 trade circles 贸易界 to handle 经营某商品 to trade in 经营某商品 business scope/frame 经营范围 trading firm/house 贸易行，商行 Can we do a barter trade? 咱们能不能做一笔易货贸易呢? Is it still a direct barter trade? 这还算是一种直接的易货贸易吗? If you aGREe to our proposal of a barter trade, we'll give you paper in exchange for your timber. 如果你方同意我们进行易货贸易的建议，我们将用纸与你们交换木材。 Shall we sign a triangle trade aGREement? 我们订一个三角贸易协议好吗?
3、请帮助写篇建立业务关系的英语信函
Dear Mr. Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introce our company and procts, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introces our company in detail and covers the main procts we supply at present. You may also visit our online company introction at http://xxxxxxxxxx.alibaba.com which includes our latest proct line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Sincerely,
John Roberts
(资料来源于网上,是一个压缩文件,在哪里找的不记得拉,如果需要我可以传给你)
4、外贸函电 建立业务关系
建立外贸业务关系的信函要写得诚恳、真挚、礼貌，这种信函的结构一般包括四个步骤：
1〃首先说明信息来源（告知对方你从何渠道得知对方的姓名地址的）；
2〃对公司作一个简单的介绍（例如公司的业务范围，稍稍“宣传”一下产品和服务）；
3〃写信的目的（你想与对方做什么生意，比如，想购买对方的产品，推荐自己的产品，想与对方建立合资公司等）；
4〃表达与对方合作和早日收到回复的愿望。
不管是买方还是卖方，收到建立业务关系请求的信函后，都应该迅速、完整、礼貌地做出答复，以便给读者留下良好的印象， 一般回复建立业务关系的信函包括如下步骤：
1〃感谢对方对本公司的兴趣；
2〃表示对对方建立业务关系意愿的兴趣；
3〃表示进一步采取的行动。
5、根据以下内容写一封外贸函电1
FROM:LIDA TRADING COMPANY LIMITED
TO:DRAGON TOY CO. LTD
ATTN TO WHOM IT MAY CONCERN
RE.:Telecontrol Racing Car YOU REQUIRED IN INTERNET
DEAR SIR/MADAM,
WE GOT YOUR CONTACTS FROM INTERNET. MAY WE INTRODUCE OUR COMPANY? WE ARE LIDA TRADING COMPANY LIMITED, ONE OF THE BIGGEST IMP/EXP COMPANIES IN CHINA, ESTABLISHED IN 1952. WE MAINLY DEAL WITH TOYS, ARTS AND CRAFTS WHICH ARE OF GOOD QUALITY AND BETTER PRICE.
THE Telecontrol Racing Car YOU ENQUIRED ARE JUST ONE OF OUR PRODUCTS. ENCLOSED PLEASE FIND OUR CATALOGUE WITH PRODUCTS INFORMATION AND SPECIFICATION. WE HOPE THERE SHOULD BE GOOD BUSINESS RELATION BETWEEN YOU AND US.
LOOKING FORWARD TO YOUR REPLY.
YOURS SINCERELY
XXXX(name)
LIDA TRADING COMPANY LIMITED
ADD:NO.1267 EAST NANJING ROAD, SHANGHAI,CHINA
FAX:021-64042588
6、建立业务关系的英文信函怎么写?
Banks，Chambers of commerce booth at home and abroad，Commercial counselors office，Advertisements，Exhibitions and trade fairs，Market investigations，Enquiries received from foreign merchants，Self-introction or introction from his business connectionThe Internet。
通过以上任何方式获得意欲洽谈业务公司的名称与地址后，负责人员可以发信给相关公司。通常情况下，这类信件应该通告收信人以下信息：如何并在哪里获悉收信人的名称和地址写信意图或目的本公司所从事的业务范围，有关本公司的资信状况与信誉的证明人。
为了建立良好的贸易关系，并给收信人留下一个美好印象，对于任何一封此类信件都必须全文、及时、礼貌地回复。对于从事国际贸易的公司来说，贸易关系是最为重要的。因此，贸易人员必须竭尽全力巩固与已有客户的贸易关系，同时还要通过不断寻找新的贸易伙伴来发展与振兴公司的贸易业务。
7、外贸函电建立商务关系的函电怎么写
外贸函电是我们建立对外贸易关系和外贸往来的重要手段。外贸函电包括建立客户业务关系，询价，报盘，还盘，订货，接受，签约，包装，装运，支付，结算，保险，商检，索赔，代理及仲裁等到几项特殊贸易形式和经济技术合作。
英文:foreign correspondence
就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
8、外贸函电建立商务关系的函电的格式是如何？
一.外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
二.外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
三.外贸函电的格式：有固定的语言、习惯用法和常用句型。
四.外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。