1、有关电商的20句英文对话,谢谢!
A:What can i do for you?
B:I"m looking for a sweater.
A:Let me show you.What about this one?
A:It's too big for me and I don't like the colour.
B:Let me show you another.This is the most beautiful in my shop.Think abou it,please.It's noy too expensive.It's100yuan.
A:How much is it?
B:It's100yuan.It's worth buying.
A:OH,it is little big for me.Do you have a small size?
B:yes.Wait a minute please.
A:MMM~It fits me very well.OK,I will take it.Here's the money.
B:Thank you .Goodbye. 这篇是超简单那种 Shop Assistant:SA
Consumer:C
SA:Hello,what can I do for you?
C:I want to buy something follow this list about some toys,one chocolate and a pumpkin.
SA:Ok,wait a moment.
C:Thank you.
SA:These are the things you need,but the pumpkin,I need to go to warehouse to take it here,so sorry for a moment.
C:Ok,I will be here waiting for you.
SA:Ok,just a minute.
SA:Here is your pumpkin,it's very fresh.
C:Yep,thank you.
SA:Here you are these things for you.
C:Thank you,bye.
SA:Bye,welcome here again 这个稍微有点难度
2、有关电子商务的英语对话三人组
Business Manager:Today we are talkig about how should we expand our market next?
业务经理 : 今天我们谈谈下一步应该怎样扩大市场?
Marketing Assistant: I think it’s time we should go global.
销售助理:我想是我们开拓国际市场的时候了。
Marketing Representative :Do you mean opening more retail outlets ?
销售代表:你是说要再开一些零售网点吗?
Business Manager:No. We can sell on the Internet .
业务经理:不,我们可以在因特网上出售商品。
Marketing Assistant :You arc Calking about on-line shopping ?
你是说网上购物?
Business Manager:It ‘s Information Age. We should get into electronic commerce . E-commerce is precisely a rapidly expanding way of doing business.
已经是信息时代了,我们应该开展电子商务了,通过电子商务拓展生意的确是一种发.展迅速的途径。
Marketing Assistant:We can reach more people reach without opening new stores.
销售助理:我们不用再开新店,就可以接触更多客户。
Marketing Representative :Yah. Every cybercafe is a cybercafe store.Anyone can walk into a log on cybercafe and log on. point their browser to our web site and buy our procts.
销售代表:是啊!每个网吧都是一个商店。人人都可以来网吧上网,浏览我们的网址,买我们的产品。
Business Manager:we need to plan how to get into electronic commerce, we will talk about it next week,see you next week.
业务经理:我们需要计划怎样开展电子商务,下周再谈,下周见.
3、在电商工作,如何跟买家沟通?
我的确遇到过特别无良的卖家,遇到这种情况,要耐旅积极的跟相关的平台人员或者其他的管理人员进行沟通协调,用妥善的锋野方式去处理问题,才可以达到良好的效果。
所以沟通协调的能力非常重要,以下几点要学会:
1、沟通要对自己充满自信
不管沟通交流的对方是谁,我们自己首先要保持自信,不要不自信,不管是银亩喊言语还是行为看起来唯唯诺诺的样子,这样反而不利于沟通,因此我们要表现的大方得体,交谈的时候字里行间也要自信起来这样我们沟通的事情也就成功了一半了。
2、沟通交谈的语气要委婉
沟通的时候我们可以直截了当说出自己的意图,但是尽量要表现的语气委婉一些。切记弯弯绕绕,没有人会喜欢这样的,一定要一语中的说出自己的意见,直奔主题有利于我们提高做事的效率,对方也会节省不少时间。
3、耐心的去沟通很重要
在沟通中一定要保持耐心,不要表现出自己的厌烦。如果实在是自己不喜欢听的话,要懂得巧妙而又不失礼貌的回避。这样也可以充分顾及他人感受
4、交谈要做到进退有度
如果对方是一个性格比较强的人,在交流的过程中很可能会辣交流不够顺畅,这时候要懂得保持进退有度,以柔克刚,慢慢说服他。
5、交流时要学会知己知彼
不管是与谁交流,我们一定要提前对对方做一个深入的了解,这样在交谈的时候就更加简单、更容易,如果我们连与我们交流的人是谁不知道,那么我们怎么能够更顺畅愉快,以及真诚的进行沟通交流呢。
4、电商客服沟通技巧和话术
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