1、我需要給國外電商客服寫個郵件內容如下，要求通順且真誠，不需要直譯
個人覺得這種情況你還是應該找那個淘寶店，很有可能是那個淘寶店的問題，
不過我還是給你翻譯一下, 之後如果遇到什麼問題還是可以問我
Hello,
I'm a buyer from China. I previously bought an bag from official website via taobao. But I suprisingly found that the item I bought is different from the item described on official website. After comparing this bag with another MK bag I bought, I found this bag is not a real MK bag. Therefore I asked for the cancellation of this bag but taobao refused. They claimed that this proct is definitely from MK and they already provided an receipt.
As an huge fan of MK I couldn't stand this intolerant behaviour. Therefore may I ask you to check 1. Is this receipt a real official receipt from your company, and 2. the details of this proct (color, size and etc.) provided in this receipt.
I would be really appreciated for your effort !
Thank you very much!
Kind Regards,
你的名字寫在這里
2、外貿英語函電範文
一、中英文函電範文對照
1、外貿函電:回信
外貿函電:回信（英文版） Dear Mr. / Ms,
Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.
Sincerely
外貿函電:回信（中文版） 尊敬的先生/小姐，
感謝你來信對我的任命表達的祝賀。我也感謝您對我的工作給予的支持，並期望未來能有更好的合作。 誠摯的
2、外貿函電：回復投訴
外貿函電：回復投訴（英文版） 20 May 2000 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs:
Thank you for your letter of 20 May referring to your order no.252. We are glad to hear that the consignment was delivered promptly.
We regret, however, that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together.
We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready.
Please keep case no.46 and its contents until called for by our agents who have been informed of the situation.
We apologize for the inconvenience caused by our error. Yours faithfully, Tony Smith Chief Seller
外貿函電：回復投訴（中文版） ——先生:
多謝五月二十日有關第252號定單的來信。得悉貨物及時運抵，感到高興。
有關第46號箱錯運貨物一事，在此向貴公司致歉。經調查，發現裝運時誤將貨物同放，所以有此錯失。
該缺貨已安排即時發運，有關文件准備好後會立即寄出。
錯運的貨物煩請代存，本公司已知會代理商，不日將與貴公司聯絡。 因此失誤而引致任何不便，本公司深感歉意。
3、外貿公司英語客服郵件處理應注意哪些，怎麼
切忌匆匆就回郵件就表現出推卸責任的說辭，投訴來了，一定要快速反饋回復客戶，這是向客戶傳達了你很重視他的投訴，如果是小的常見的問題，你和相關部門確認找到原因以及改善對策後，就向客戶說明此情況，重點強調下次你們如何避免同樣的問題。如果是嚴重復雜的問題，你可以在郵件先向客戶道歉，然後說明你將盡快查找出哪裡出錯，以及對策，如果涉及到賠償或者補償，要向上級匯報，有結果後，再跟客戶溝通好。不管是大小問題，都要向客戶首先表示歉意，最重要的就是提出改善或杜絕政策。
4、外貿英語郵件模版
你好樓主，推薦你去 實惠網sfyh 了解這方面的知識。特別是有關外貿郵件方面的資源是免費下載的，實惠網sfyh 為新手提供一個良好的外貿交流環境，你只要在論壇上多多發言，說說你的外貿心得體會，讓更多的人分享你的快樂，當你遇到困難時候，同樣 實惠網sfyh 是你的好去處。另外 實惠網sfyh 會舉辦外貿新手免費培訓活動，希望大家多多參與。
最後給樓主推薦一個免費的外貿平台，你在百度搜索：sfyh 排名第一的就是我們的平台了，這個外貿平台是免費的，在不久剛剛改版，改版後的效果事實證明優越性提高很多，做外貿的朋友不妨去試試。
5、給amazon.com客服發英文郵件，請翻譯成英文
樓上驚現機翻達人...這樣估計印度客服看不太懂
為了更好的溝通建議全文如下: 用help-contact us-email發送吧 會直接回復到你注冊amazon的郵箱里. 一般情況下客服會直接發個$50-10的coupon給你下次支付用的.
Hello there
My previous order of philips nerolco 1150x/40 was deleted by Amazon, for the reason STOCK-NOT-AVAILABLE. I used a mastercard $50-10 coupon on that order , Z2WF-******-WNZFGN, which was given by a friend of mine.
I'm not sure if this coupon would be redeem to my account balance, but I believe you can find out for me. So please either refund $10 to my creditcard or resend me a $50-10 coupon with a longer expiration. I'll be appreciated.
Best regards.